What We Collect and Why We Collect It
When you open an account with us, we collect the details you submit — name, contact information, and the payment method you link, which may include Touch 'n Go eWallet, Boost, or GrabPay. We also record transactional data each time a deposit or withdrawal moves through
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your account wallet, so we can verify it and keep your records accurate. On the device side, we log browser type, session timestamps, and IP address for security checks and to maintain account continuity across sessions. We do not sell your personal data to third parties.
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Where we share data — for example with payment processors handling your FPX or DuitNow transfer — it is under contractual obligation to protect it to the same standard we apply internally. Retention periods vary by data type: account credentials are held while your account is
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active, transaction records are kept for the period required under applicable local law, and session logs are purged on a rolling cycle. Access to this data internally is role-restricted; only staff whose function requires it can view identifiable account records. This policy applies to all access
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through 4dkingdom where local law permits use of the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.