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Terms Conditions That Govern Your 4dkingdom Account

Before you explore the lobby or move any ringgit through your account, these Terms & Conditions set out exactly what you agree to when you use 4dkingdom.

Account eligibility — where local law permitsWallet use: Touch 'n Go eWallet, Boost, GrabPayAcceptable account conductHow changes to these terms are communicatedContact path for term-related queries

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TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these Terms & Conditions is unclear, or if you believe your account has been actioned in a way that conflicts with what you agreed to, we have dedicated contact paths to address it. Queries about wallet rules — including how Touch 'n Go eWallet, Boost, or GrabPay transactions are treated under these terms — can be raised through any of the channels below.

Team online

Live Chat

Open the chat widget from your account dashboard to raise a terms query directly. Our team reviews your account context and responds with the relevant clause.

Email Support

Send a written query to our support address if you need a documented response. Reference your account ID and the specific term you are asking about for a faster reply.

Account Help Centre

The Help Centre inside your account lists the most frequently raised terms questions, including rules around wallet funding, session limits, and account closure requests.

What These Terms Cover and How They Apply

4dkingdom Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access to 4dkingdom and use of any feature on this platform — including funding your account wallet, placing activity in any game room, or withdrawing via Touch 'n Go eWallet, Boost, or GrabPay — is subject to these Terms & Conditions in full. By completing account

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registration and logging in, you confirm that you have read, understood, and accepted every clause here. These terms apply in their current published version; we update them when our operations or applicable local law require it, and the updated version takes effect as soon as it
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appears on this page. If a clause conflicts with local law in your region, that clause applies only to the extent permitted. Accounts are personal and non-transferable — you may not share login credentials or allow a third party to operate your account on your behalf.
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Any ringgit balance held in your account wallet remains subject to our verification procedures before a withdrawal is processed. We reserve the right to suspend or close accounts found in breach of these terms, with affected balances handled in line with our withdrawal policy. Players in
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Petaling Jaya and elsewhere in Malaysia access 4dkingdom subject to the same terms and the same local law conditions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

These Terms & Conditions are not just a legal formality — they define what we owe you and what we ask of you. Four areas matter most: how your account data is held, how your wallet activity is recorded, who can request changes, and how to reach us when something needs correcting.

Account Data Retention

We retain your account records — including transaction history for Touch 'n Go eWallet, Boost, and GrabPay activity — for as long as required by these terms and applicable local law.

Cookie and Session Policy

Session cookies keep you logged in across your browser or mobile without re-entering credentials. You can clear them at any time; doing so will end your active session immediately.

Requesting Account Changes

To update registered details or close your account, submit a request through live chat or email with your account ID. Changes that affect your wallet are processed after identity confirmation.

Term Dispute Resolution

If you believe a term was applied incorrectly to your account, raise it in writing via email. We review the account record and respond with the specific clause that was applied.

Frequently Asked Questions About These Terms

Below are the questions we get most about how these Terms & Conditions work in practice — covering account eligibility, wallet rules, changes to terms, and what happens when you close your account.

They apply to anyone who creates an account on 4dkingdom, where access is permitted under local law. Completing registration confirms your acceptance of every clause in the current version of these terms.

We can update these terms when required by operational changes or local law. The revised version is published on this page and takes effect immediately. Continuing to use your account after an update means you accept the new version.

Yes. Any ringgit movement through your account wallet — including deposits and withdrawals via Touch 'n Go eWallet, Boost, or GrabPay — is subject to the wallet and transaction clauses within these terms.

Suspended accounts are reviewed under the terms that were active at the time of suspension. Verified balances are handled according to our withdrawal policy; amounts subject to ongoing review are held pending resolution.

Submit a written request via email with your account ID. We will confirm what data we hold and provide it in line with the retention and disclosure clauses in these terms and applicable local law.

No. Accounts are personal and non-transferable. Sharing login credentials or allowing a third party to operate your account is a breach of these terms and may result in account closure.

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